Social visits have resumed at Heritage House.  All visitors are allowed to visit if they meet the visitation requirements.

Visitor Guidelines

Proof of vaccination

  • All visitors will need to show proof that they are fully vaccinated with two doses of COVID-19 vaccine (excluding children under the age of 12 or those with any medical exemption and/or compassionate visits related to end of life).


  • Visitors will be screened for signs and symptoms of illness prior to every visit.  Visitors with signs or symptoms of illness, as well as those in self-isolation or quarantine in accordance with public health directives, are not permitted to visit.

Rapid antigen testing

  • Visitors are not required to undergo rapid antigen testing.


  • All visitors are required to wear a medical mask in hallways and common areas.

  • Masks are not required when visitors are visiting residents in their private suites.

Hand hygiene

  • Visitors and residents are expected to clean hands before and after visiting, practice hand hygiene and respiratory etiquette - i.e. cough or sneeze into elbows, sleeves and dispose used tissues properly.

Single designated visits

  • Any resident at Heritage House can identify a single designated visitor who may continue to visit the resident at times when visitation is restricted.  Single designated visitors are permitted to visit during an active COVID-19 outbreak, under guidance and direction from the local medical health officer.